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Lancashire Adult Learning Student Charter

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Our Commitment

All learners are entitled to:

  • A choice of learning opportunities at a variety of times and places.
     
  • Learning which takes place in safe and accessible premises.
     
  • Accurate and impartial advice or referral on opportunities for learning, training and work, both within this service and with other providers.
     
  • Receive any appropriate additional learning support.
     
  • Help with developing the literacy, language, numeracy and/or ICT skills needed for the course.
     
  • A high standard of teaching from staff who understand the individual needs and abilities of adult learners.
     
  • Learn in an environment free from bias and discrimination and be treated with respect and equality.
     
  • Opportunities to comment on the service provided, including access to a prompt and responsive complaints procedure.
     
  • Information about service policies and performance.

 

Your Commitment


We ask you to try your best to:

  • Attend classes, be punctual and let us know if you can’t attend.
  • Help us to maintain standards by following course requirements.
     
  • Help us to keep the buildings clean, tidy and safe.
     
  • Tell us if you change address or plan to leave your course.
     
  • Encourage awareness and good practice on equality and diversity by respecting different cultures, life-styles, abilities and views.
     
  • Refrain from smoking inside the buildings.
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Lancashire Adult Learning, South and East Area, Lancashire College,
Southport Road, Chorley, Lancashire, PR7 1NB
Tel: 01257 276719  
 lc.insight@lancashire.gov.uk

Positive About Disabled People
Investors in People Matrix
Adult Residential College Association
Lancashire County Council