Information, Advice & Guidance

Free, Impartial Advice

If you would like to talk to someone about choosing a course, updating your skills, or changing direction in your work, contact Lancashire Adult Learning’s Information, Advice & Guidance Officers who are qualified advisers with a wide range of experience of working with adults in all areas of learning.

The advice service is free and confidential, and the advisers will be pleased to meet you at a time and place to suit you. You can contact the advisers by e-mail, telephone, post or fax.

	Doreen Farmer Information, Advice & Guidance Officer	NVQ 4 Advice & Guidance Assessor & Verifier Awards CIPD Certificate in Personnel Practice HNC Administration HNC Computing	Tel :01257 516320 Mobile: 07919 227465 doreen.farmer@lancashire.gov.uk
	Khalid Mehmood Information, Advice & Guidance Officer	NVQ 4 Advice & Guidance FdA Public Services Level 6 Advice Management NVQ 3 Generalist Advice Work Level 2 Counselling	Tel: 01257 276719 Mobile: 07786 197173 khalid.mehmood@lancashire.gov.uk
	Tina Jones Information, Advice & Guidance Officer	NVQ 4 Advice & Guidance BA Hon English Literature and Communication	Tel: 01254 822717 Mobile: 07919 227422 tina.jones@lancashire.gov.uk

Other ways to contact the college:
Office Tel: 01257 276719
Office Fax: 01257 241370
Office E-mail: insight@lancashire.gov.uk
By Post: Information, Advice & Guidance Officers, Lancashire College, Southport Road, Chorley PR7 1NB

Information and Advice: Our service to you

Lancashire County Council’s Adult and Continuing Education Service provides a range of high quality, impartial information and advice services to the local community.

If you are an adult over 19, we provide access to information and advice on learning, training and work through referral to one of our Information, Advice & Guidance Officers, or a partner institution.

We will:

• Work closely with a range of organisations and partners to offer you the best possible help.
• Deliver our services efficiently and courteously.
• Treat you fairly and equally.
• Promote equality of opportunity as a key value of the service.
• Offer support and additional facilities if you need them.
• Ensure that data about you is officially obtained or provided, entered accurately and kept up to date.
• Ensure confidentiality of the service